@import"https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700&family=JetBrains+Mono:wght@400;500&display=swap";:root{--bg: 250 250 251;--surface: 255 255 255;--surface-subtle: 248 250 252;--surface-alt: 241 245 249;--border: 226 232 240;--border-subtle: 241 245 249;--text: 15 23 42;--text-secondary: 71 85 105;--text-muted: 100 116 139;--text-placeholder: 148 163 184;--ring: 15 23 42;--status-open-bg: 240 249 255;--status-open-text: 3 105 161;--status-open-dot: 14 165 233;--status-assigned-bg: 254 252 232;--status-assigned-text: 161 98 7;--status-assigned-dot: 202 138 4;--status-in-progress-bg: 255 251 235;--status-in-progress-text: 180 83 9;--status-in-progress-dot: 245 158 11;--status-resolved-bg: 236 253 245;--status-resolved-text: 4 120 87;--status-resolved-dot: 16 185 129;--status-closed-bg: 241 245 249;--status-closed-text: 71 85 105;--status-closed-dot: 148 163 184;--status-in-use-bg: 236 253 245;--status-in-use-text: 4 120 87;--status-in-use-dot: 16 185 129;--status-in-storage-bg: 241 245 249;--status-in-storage-text: 71 85 105;--status-in-storage-dot: 148 163 184;--status-in-repair-bg: 255 251 235;--status-in-repair-text: 180 83 9;--status-in-repair-dot: 245 158 11;--status-retired-bg: 241 245 249;--status-retired-text: 100 116 139;--status-retired-dot: 148 163 184;--status-lost-bg: 255 241 242;--status-lost-text: 190 18 60;--status-lost-dot: 244 63 94;--priority-urgent-bg: 255 241 242;--priority-urgent-text: 190 18 60;--priority-urgent-dot: 244 63 94;--priority-high-bg: 255 241 242;--priority-high-text: 190 18 60;--priority-high-dot: 244 63 94;--priority-medium-bg: 255 251 235;--priority-medium-text: 180 83 9;--priority-medium-dot: 245 158 11;--priority-low-bg: 241 245 249;--priority-low-text: 71 85 105;--priority-low-dot: 148 163 184;--role-end-user-bg: 241 245 249;--role-end-user-text: 71 85 105;--role-end-user-dot: 148 163 184;--role-agent-bg: 240 249 255;--role-agent-text: 3 105 161;--role-agent-dot: 14 165 233;--role-manager-bg: 238 242 255;--role-manager-text: 67 56 202;--role-manager-dot: 99 102 241;--role-tenant-admin-bg: 236 253 245;--role-tenant-admin-text: 4 120 87;--role-tenant-admin-dot: 16 185 129;--role-super-admin-bg: 255 241 242;--role-super-admin-text: 190 18 60;--role-super-admin-dot: 244 63 94;--internal-bg: 255 251 235;--internal-text: 180 83 9;--internal-dot: 245 158 11;--font-sans: "Inter", ui-sans-serif, system-ui, -apple-system, sans-serif;--font-mono: "JetBrains Mono", ui-monospace, "SFMono-Regular", Menlo, monospace;--rad-md: 6px;--rad-lg: 8px;--rad-xl: 12px;--rad-2xl: 16px;--shadow-xs: 0 1px 2px 0 rgb(15 23 42 / .04);--shadow-card: 0 1px 2px 0 rgb(15 23 42 / .04), 0 0 0 1px rgb(15 23 42 / .04);--shadow-lift: 0 8px 20px -6px rgb(15 23 42 / .12), 0 0 0 1px rgb(15 23 42 / .04);--shadow-pop: 0 20px 40px -10px rgb(15 23 42 / .2), 0 0 0 1px rgb(15 23 42 / .04);--shadow-ring: 0 0 0 3px rgb(15 23 42 / .08);--ease-out: cubic-bezier(.2, .8, .2, 1);--t-fast: .15s;--t-base: .2s;--t-slow: .25s;--sp-1: .25rem;--sp-2: .5rem;--sp-3: .75rem;--sp-4: 1rem;--sp-5: 1.5rem;--sp-6: 2rem;--sp-8: 3rem;--sp-10: 4rem;--sp-12: 6rem}*{box-sizing:border-box}html,body,#root{margin:0;padding:0;min-height:100vh}body{background:rgb(var(--bg));color:rgb(var(--text));font-family:var(--font-sans);font-size:14px;line-height:1.5;font-feature-settings:"cv11","ss01","ss03";-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;text-rendering:optimizeLegibility;position:relative}body:before{content:"";position:fixed;top:0;right:0;bottom:0;left:0;z-index:-1;pointer-events:none;background-image:radial-gradient(900px 600px at 85% 0%,rgba(14,165,233,.05),transparent 60%),radial-gradient(700px 500px at 0% 100%,rgba(16,185,129,.04),transparent 55%)}body:after{content:"";position:fixed;top:0;right:0;bottom:0;left:0;z-index:-1;pointer-events:none;opacity:.035;background-image:linear-gradient(to right,#0f172a 1px,transparent 1px),linear-gradient(to bottom,#0f172a 1px,transparent 1px);background-size:56px 56px;mask-image:radial-gradient(ellipse at 50% 30%,black 30%,transparent 75%);-webkit-mask-image:radial-gradient(ellipse at 50% 30%,black 30%,transparent 75%)}::selection{background:rgb(var(--text) / .1);color:rgb(var(--text))}a{color:rgb(var(--text));text-decoration:none;transition:color var(--t-fast) var(--ease-out)}a:hover{color:rgb(var(--text-secondary))}p{margin:0 0 var(--sp-4);color:rgb(var(--text-secondary))}h1,h2,h3,h4{margin:0;color:rgb(var(--text));font-weight:600}h1{font-size:40px;line-height:1.05;letter-spacing:-.025em;background:linear-gradient(to right,rgb(var(--text)) 40%,#0f172ab8);-webkit-background-clip:text;background-clip:text;color:transparent}h2{font-size:20px;line-height:1.25;letter-spacing:-.01em;margin-bottom:var(--sp-3)}h3{font-size:15px;line-height:1.4;letter-spacing:-.005em}code,.mono{font-family:var(--font-mono);font-size:12px;font-feature-settings:"calt" off}button,a{-webkit-tap-highlight-color:transparent}*:focus-visible{outline:2px solid rgb(var(--ring) / .25);outline-offset:2px;border-radius:6px}@media(prefers-reduced-motion:reduce){*,*:before,*:after{animation-duration:.01ms!important;transition-duration:.01ms!important}}@keyframes fade-in{0%{opacity:0}to{opacity:1}}@keyframes slide-up{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}@keyframes scale-in{0%{opacity:0;transform:scale(.96)}to{opacity:1;transform:scale(1)}}@keyframes shimmer{to{transform:translate(100%)}}.shell{width:100%;margin:0 auto;padding:var(--sp-8) var(--sp-8) var(--sp-12);animation:fade-in var(--t-base) var(--ease-out)}.shell-narrow{max-width:720px;margin:0 auto;padding:var(--sp-8) var(--sp-8) var(--sp-12);animation:fade-in var(--t-base) var(--ease-out)}.page-head{margin-bottom:var(--sp-8);display:flex;align-items:flex-end;justify-content:space-between;gap:var(--sp-4);flex-wrap:wrap;animation:slide-up var(--t-slow) var(--ease-out)}.page-head__title{min-width:0;max-width:720px}.page-head__title h1{margin-top:4px}.page-head .muted{font-size:15px;line-height:1.55}.eyebrow{display:block;font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.08em;color:rgb(var(--text-muted));margin-bottom:6px}.topbar{position:sticky;top:0;z-index:40;display:flex;align-items:center;justify-content:space-between;height:64px;padding:0 var(--sp-8);gap:var(--sp-4);background:rgb(var(--surface) / .8);backdrop-filter:blur(16px);-webkit-backdrop-filter:blur(16px);box-shadow:inset 0 -1px rgb(var(--border))}.topbar__left,.topbar__right{display:flex;align-items:center;gap:var(--sp-4)}.topbar__sep{width:1px;height:20px;background:rgb(var(--border))}.brand{display:inline-flex;align-items:center;gap:10px;color:rgb(var(--text));font-weight:600;font-size:15px;letter-spacing:-.01em}.brand em{font-style:normal;font-weight:500;color:rgb(var(--text-secondary))}.brand-mark{display:inline-flex;align-items:center;gap:10px}.brand-mark__dot{width:28px;height:28px;background:rgb(var(--text));border-radius:var(--rad-lg);color:#fff;font-size:13px;font-weight:700;display:inline-flex;align-items:center;justify-content:center;letter-spacing:-.02em;transform:none}.brand-mark__dot:before{content:"T"}.nav-links{display:flex;gap:2px}.nav-links a{height:32px;display:inline-flex;align-items:center;padding:0 12px;border-radius:var(--rad-md);font-size:14px;font-weight:500;color:rgb(var(--text-secondary));transition:color var(--t-fast) var(--ease-out),background-color var(--t-fast) var(--ease-out)}.nav-links a:hover,.nav-links a.is-active{color:rgb(var(--text));background:rgb(var(--surface-alt))}.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;height:36px;padding:0 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var(--ease-out);white-space:nowrap;-webkit-user-select:none;user-select:none;line-height:1}.btn:hover{box-shadow:var(--shadow-lift)}.btn:active{transform:scale(.98)}.btn:disabled{opacity:.4;cursor:not-allowed}.btn:disabled:hover{box-shadow:var(--shadow-card)}.btn-primary{background:rgb(var(--text));color:#fff;box-shadow:var(--shadow-xs)}.btn-primary:hover{background:rgb(var(--text-secondary));box-shadow:var(--shadow-xs)}.btn-ghost{background:transparent;box-shadow:none;color:rgb(var(--text-secondary))}.btn-ghost:hover{color:rgb(var(--text));background:rgb(var(--surface-alt));box-shadow:none}.btn-subtle{background:rgb(var(--surface-alt));box-shadow:none;color:rgb(var(--text))}.btn-subtle:hover{background:rgb(var(--border));box-shadow:none}.btn-danger{background:#e11d48;color:#fff;box-shadow:var(--shadow-xs)}.btn-danger:hover{background:#be123c;box-shadow:var(--shadow-xs)}.btn-sm{height:32px;padding:0 12px;font-size:13px}.btn-lg{height:40px;padding:0 20px;font-size:15px}.btn-block{width:100%}.btn-link{background:none;border:0;padding:0;color:rgb(var(--text));text-decoration:underline;text-decoration-thickness:1px;text-underline-offset:3px;cursor:pointer;font:inherit}.btn-link:hover{color:rgb(var(--text-secondary))}form{display:flex;flex-direction:column;gap:var(--sp-4)}label{display:flex;flex-direction:column;gap:6px;color:rgb(var(--text))}.label-text{display:block;font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.08em;color:rgb(var(--text-secondary))}.input,input[type=text],input[type=email],input[type=number],input[type=search],input[type=password],textarea,select{width:100%;height:40px;padding:0 12px;font-family:var(--font-sans);font-size:14px;line-height:1.4;color:rgb(var(--text));background:rgb(var(--surface));border:1px solid rgb(var(--border));border-radius:var(--rad-lg);transition:border-color var(--t-fast) var(--ease-out),box-shadow var(--t-fast) var(--ease-out),background-color var(--t-fast) var(--ease-out);-webkit-appearance:none;-moz-appearance:none;appearance:none}.input::placeholder,input::placeholder,textarea::placeholder{color:rgb(var(--text-placeholder))}.input:hover,input:hover,textarea:hover,select:hover{border-color:rgb(var(--text-muted))}.input:focus,input:focus,textarea:focus,select:focus{outline:none;border-color:rgb(var(--text));box-shadow:var(--shadow-ring)}textarea{height:auto;min-height:96px;padding:10px 12px;line-height:1.5;resize:vertical}select{padding-right:32px;background-image:url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 20 20' fill='%2364748b'><path d='M5.25 7.5l4.75 5 4.75-5z'/></svg>");background-repeat:no-repeat;background-position:right 10px center;background-size:18px}input[type=file]{font-family:var(--font-sans);font-size:13px;height:auto;padding:8px 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10px;height:22px;font-size:12px;font-weight:500;border-radius:999px;background:rgb(var(--surface-alt));color:rgb(var(--text-secondary));white-space:nowrap;line-height:1;text-transform:capitalize;letter-spacing:0}.pill:before{content:"";width:6px;height:6px;border-radius:50%;background:rgb(var(--text-placeholder));flex-shrink:0}.pill[data-status=open]{background:rgb(var(--status-open-bg));color:rgb(var(--status-open-text))}.pill[data-status=open]:before{background:rgb(var(--status-open-dot))}.pill[data-status=assigned]{background:rgb(var(--status-assigned-bg));color:rgb(var(--status-assigned-text))}.pill[data-status=assigned]:before{background:rgb(var(--status-assigned-dot))}.pill[data-status=in_progress]{background:rgb(var(--status-in-progress-bg));color:rgb(var(--status-in-progress-text))}.pill[data-status=in_progress]:before{background:rgb(var(--status-in-progress-dot))}.pill[data-status=resolved]{background:rgb(var(--status-resolved-bg));color:rgb(var(--status-resolved-text))}.pill[data-status=resolved]:before{background:rgb(var(--status-resolved-dot))}.pill[data-status=closed]{background:rgb(var(--status-closed-bg));color:rgb(var(--status-closed-text))}.pill[data-status=closed]:before{background:rgb(var(--status-closed-dot))}.pill[data-status=in_use]{background:rgb(var(--status-in-use-bg));color:rgb(var(--status-in-use-text))}.pill[data-status=in_use]:before{background:rgb(var(--status-in-use-dot))}.pill[data-status=in_storage]{background:rgb(var(--status-in-storage-bg));color:rgb(var(--status-in-storage-text))}.pill[data-status=in_storage]:before{background:rgb(var(--status-in-storage-dot))}.pill[data-status=in_repair]{background:rgb(var(--status-in-repair-bg));color:rgb(var(--status-in-repair-text))}.pill[data-status=in_repair]:before{background:rgb(var(--status-in-repair-dot))}.pill[data-status=retired]{background:rgb(var(--status-retired-bg));color:rgb(var(--status-retired-text))}.pill[data-status=retired]:before{background:rgb(var(--status-retired-dot))}.pill[data-status=lost]{background:rgb(var(--status-lost-bg));color:rgb(var(--status-lost-text))}.pill[data-status=lost]:before{background:rgb(var(--status-lost-dot))}.pill[data-priority=urgent]{background:rgb(var(--priority-urgent-bg));color:rgb(var(--priority-urgent-text))}.pill[data-priority=urgent]:before{background:rgb(var(--priority-urgent-dot))}.pill[data-priority=high]{background:rgb(var(--priority-high-bg));color:rgb(var(--priority-high-text))}.pill[data-priority=high]:before{background:rgb(var(--priority-high-dot))}.pill[data-priority=medium]{background:rgb(var(--priority-medium-bg));color:rgb(var(--priority-medium-text))}.pill[data-priority=medium]:before{background:rgb(var(--priority-medium-dot))}.pill[data-priority=low]{background:rgb(var(--priority-low-bg));color:rgb(var(--priority-low-text))}.pill[data-priority=low]:before{background:rgb(var(--priority-low-dot))}.pill[data-role=end_user]{background:rgb(var(--role-end-user-bg));color:rgb(var(--role-end-user-text))}.pill[data-role=end_user]:before{background:rgb(var(--role-end-user-dot))}.pill[data-role=agent]{background:rgb(var(--role-agent-bg));color:rgb(var(--role-agent-text))}.pill[data-role=agent]:before{background:rgb(var(--role-agent-dot))}.pill[data-role=manager]{background:rgb(var(--role-manager-bg));color:rgb(var(--role-manager-text))}.pill[data-role=manager]:before{background:rgb(var(--role-manager-dot))}.pill[data-role=tenant_admin]{background:rgb(var(--role-tenant-admin-bg));color:rgb(var(--role-tenant-admin-text))}.pill[data-role=tenant_admin]:before{background:rgb(var(--role-tenant-admin-dot))}.pill[data-role=super_admin]{background:rgb(var(--role-super-admin-bg));color:rgb(var(--role-super-admin-text))}.pill[data-role=super_admin]:before{background:rgb(var(--role-super-admin-dot))}.pill-internal{background:rgb(var(--internal-bg));color:rgb(var(--internal-text))}.pill-internal:before{background:rgb(var(--internal-dot))}.table-wrap{background:rgb(var(--surface));border-radius:var(--rad-xl);box-shadow:var(--shadow-card);overflow:hidden;animation:fade-in var(--t-base) var(--ease-out)}.table{width:100%;border-collapse:collapse;font-variant-numeric:tabular-nums}.table th{text-align:left;font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.08em;color:rgb(var(--text-muted));padding:12px var(--sp-5);background:rgb(var(--surface));box-shadow:inset 0 -1px rgb(var(--border))}.table td{padding:14px var(--sp-5);border-top:1px solid rgb(var(--border-subtle));font-size:14px;color:rgb(var(--text));vertical-align:middle}.table tr:first-child td{border-top:0}.table tbody tr{transition:background-color var(--t-fast) var(--ease-out)}.table tbody tr:hover{background:rgb(var(--surface-subtle) / .7)}.table td a{color:rgb(var(--text));font-weight:500}.table td a:hover{color:rgb(var(--text-secondary))}.table td.mono,.table td .mono{font-family:var(--font-mono);font-size:12px;color:rgb(var(--text-secondary))}.panel{background:rgb(var(--surface));border-radius:var(--rad-xl);box-shadow:var(--shadow-card);padding:var(--sp-5);animation:fade-in var(--t-base) var(--ease-out)}.panel+.panel{margin-top:var(--sp-4)}.panel-head{display:flex;align-items:baseline;justify-content:space-between;padding-bottom:var(--sp-4);margin-bottom:var(--sp-4);border-bottom:1px solid rgb(var(--border-subtle))}.panel-head h3{font-size:15px;font-weight:600;letter-spacing:-.005em}.dl{display:grid;grid-template-columns:minmax(140px,max-content) 1fr;gap:10px var(--sp-6);font-size:14px}.dl dt{font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.08em;color:rgb(var(--text-muted));padding-top:2px}.dl dd{margin:0;color:rgb(var(--text));font-variant-numeric:tabular-nums}.error{color:#be123c;font-size:13px;padding:10px 12px;background:rgb(var(--priority-urgent-bg));border-radius:var(--rad-lg);border:1px solid rgb(254 205 211)}.empty{background:rgb(var(--surface));border-radius:var(--rad-xl);box-shadow:var(--shadow-card);padding:var(--sp-8) var(--sp-6);text-align:center;font-size:14px;color:rgb(var(--text-secondary));animation:fade-in var(--t-base) var(--ease-out)}.empty:before{content:"";display:block;width:48px;height:48px;margin:0 auto var(--sp-3);background:rgb(var(--surface-alt));border-radius:50%}.empty-small{font-size:13px;color:rgb(var(--text-muted));padding:var(--sp-4) 0}.loading{padding:var(--sp-5);font-size:13px;color:rgb(var(--text-muted));text-align:center}.backlink{display:inline-flex;align-items:center;gap:6px;font-size:13px;color:rgb(var(--text-muted));margin-bottom:var(--sp-3);transition:color var(--t-fast) var(--ease-out)}.backlink:hover{color:rgb(var(--text))}.backlink:before{content:"";width:8px;height:8px;border-left:1.5px solid currentColor;border-bottom:1.5px solid currentColor;transform:rotate(45deg);margin-right:2px}.thread{display:flex;flex-direction:column;gap:var(--sp-3)}.thread-item{padding:14px 16px;background:rgb(var(--surface));border-radius:var(--rad-xl);box-shadow:var(--shadow-card)}.thread-item[data-internal=true]{background:rgb(var(--internal-bg));box-shadow:0 0 0 1px #fde68a}.thread-head{display:flex;align-items:center;gap:8px;margin-bottom:6px;font-size:12px;color:rgb(var(--text-muted))}.thread-head .author{color:rgb(var(--text));font-weight:500}.thread-head .sep{color:rgb(var(--text-placeholder))}.thread-head time{font-variant-numeric:tabular-nums}.thread-body{white-space:pre-wrap;font-size:14px;line-height:1.55;color:rgb(var(--text))}.timeline{list-style:none;margin:0;padding:0;background:rgb(var(--surface));border-radius:var(--rad-xl);box-shadow:var(--shadow-card);overflow:hidden}.timeline li{padding:14px var(--sp-5);border-top:1px solid rgb(var(--border-subtle))}.timeline li:first-child{border-top:0}.timeline .t-type{font-size:13px;font-weight:500;color:rgb(var(--text));margin-right:10px;text-transform:capitalize}.timeline .t-meta{font-size:12px;color:rgb(var(--text-muted))}.timeline .t-details{margin-top:8px;font-size:12px;font-family:var(--font-mono);color:rgb(var(--text-secondary));background:rgb(var(--surface-subtle));padding:10px 12px;border-radius:var(--rad-md);white-space:pre-wrap}.chips{display:inline-flex;padding:3px;background:rgb(var(--surface-alt));border-radius:var(--rad-lg)}.chip{height:28px;padding:0 12px;background:transparent;border:0;color:rgb(var(--text-muted));font-size:13px;font-weight:500;border-radius:var(--rad-md);cursor:pointer;text-transform:capitalize;transition:background-color var(--t-fast) var(--ease-out),color var(--t-fast) var(--ease-out)}.chip:hover{color:rgb(var(--text))}.chip[aria-pressed=true],.chip.is-active{background:rgb(var(--surface));color:rgb(var(--text));box-shadow:var(--shadow-xs)}.attachment-chip{display:inline-flex;align-items:center;gap:8px;padding:6px 10px;margin:4px 4px 0 0;font-size:13px;font-weight:500;color:rgb(var(--text));background:rgb(var(--surface));border:0;border-radius:var(--rad-lg);box-shadow:var(--shadow-card);cursor:pointer;transition:box-shadow var(--t-base) 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